9-1-1 and map data maintenance and corrections
Updates performed by experienced and professional 9-1-1 Data Analysts
The heart of your 9-1-1 system is the 9-1-1 and mapping data used for locating and responding those in emergent need. Chances are, substantial effort and costs have been invested in your mapping and 9-1-1 databases. Protecting and ensuring continued data accuracy is paramount to a timely and precise emergency response. Because data is either right or wrong, it is imperative to have accuracy in real-time.
Like your 9-1-1 database, your mapping data is also changing regularly with added neighborhoods, streets, city annexations and other community growth initiatives. Ensuring that the map data is regularly maintained will guarantee that there will not be a substantial amount of effort at the end of each year in order to get it up-to-date. Also, data maintenance ensures that the map data utilized at the dispatch center and throughout the community will accurately locate calls, and that relevant points of reference are available to assist in dispatch.
Similar information resides in the 9-1-1 database and the mapping/GIS database. This information must be matched one-for-one in order to ensure consistency between the two databases as well as provide a “checks and balances” system. A methodical and detailed system for performing these comparisons on a regular basis is critical to the “health” of your 9-1-1 system.
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Solution: One-time or On-going
Using our 9-1-1 Data Analyst team, Contact One provides customers with a one-time 9-1-1 and GIS/mapping data update and on-going 9-1-1 and map data maintenance and correction. Customers have the benefit of having the updates performed by our experienced and professional 9-1-1 Data Analysts.
Benefits of Data Maintenance Services
- Control of Your Data
Because you know your needs better than anyone, you dictate to Contact One what data is to be corrected, maintained, and improved. Through partnership with us, data is greatly improved while allowing you to be in control of your data and the accuracy of your 9-1-1.
- Sophisticated Data Validation Procedures
9-1-1 and GIS databases are evaluated in detail using comprehensive and detailed computer processes. These processes have been developed over the last 5 years in conjunction with many leading 9-1-1experts and agencies located across the country.
- Increased Data Accuracy
Increasing data accuracy involves the correction of existing data, addition of any missing data and the real-time capturing of any data discrepancies. This process eliminates the erroneous data in the system. Ongoing database synchronization ensures that new errors are quickly identified and corrected.
- More Effective Call Location Ability
If the MSAG database contains erroneous information about an address, location information may not be available for emergency calls from those addresses. With all projects, errors in the MSAG database are corrected therefore, increasing the accuracy of incoming calls with accurate location information. Direct upload of new data to your dispatch center can also be provided.
- Strenghten Your Effectiveness
Having a tested method, consistent process, and dedicated team in place will ensure the accuracy of your 9-1-1 and mapping data. This process allows you to focus on the management and monitoring of the 9-1-1 system and staff.
Additional Benefits
- No In-house GIS Staff Required
Data is managed by a dedicated team of experienced 9-1-1 Data Analysts. The use of these trusted experts saves your agency time and money. All data is updated on a regular schedule and your agency is assured that continued data management is performed.
- Data Ownership
All data is the owned by your agency.
- Potential for Reduced Liability
Using this proactive approach to data accuracy will reduce data error rates and potentially reduce the exposure to legal problems and lawsuits.
More Information
Contact us today to learn about this valuable service offering to your agency and community.
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