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911 DBMS

Supporting Reliable and Effective 9-1-1 Database Solutions

Simplifies the maintenance of accurate 9-1-1 databases

9-1-1 ALI

Provides ALI response to an ANI/ALI controller’s requests and is compatible with all leading ANI/ALI controllers.  9-1-1 ALI provides extensive reporting capabilities, including a history of all ALI requests, automatic synchronization of records on two PCs for full redundancy, automatic import of NENA standard files, flexibility in record updating-automatically or manually, and five call history (if used with a PlantCML controller).

9-1-1 Cell Module

Supports Cellular Phase I/II solutions (including J-STD-036 and E2+).  Additionally, it supports the i2 NENA standard for VOIP.

9-1-1 Remarks

This solution is an enhancement to 9-1-1 ALI for multi-county/multi-PSAP locations.  It provides for centralized user remarks (Supplemental ALI), entered/edited using a web browser.  When a call is received, remarks are viewed on the dispatcher’s screen.

9-1-1 DBMS

DBMS is a 9-1-1 database management system designed to process service order input (SOI) files from telephone companies, to validate the files against a Master Street Address Guide (MSAG), and to update ALI computers.  Users can create a Customer file, a MSAG, an ESN file, and a file of responding Agencies.  Users can import and export Customer and MSAG records as well as manually add/edit records.  9-1-1 DBMS software also includes extensive reporting capabilities, audit trails, ALI computer and selective router updates, password protection, etc.

9-1-1 WebDBMS

Adds further robustness to the 9-1-1 DBMS through a web based component.  WebDBMS is designed for remote updates of the MSAG, PBX user records, and read only access for telephone companies.  It allows users to submit MSAG changes via a web browser.  Additionally, it has an interface that allows MapSAG to submit changes directly to 9-1-1 DBMS in order to have a ‘Graphic MSAG’ solution.

 

Benefits of 9-1-1 DBMS

  • Provides 9-1-1 Stand Alone and Regional ALI/DBMS solutions
  • Supports Next Generation 9-1-1 VDB and ERDB for VoIP
  • Supports Cellular Phase I&II CAS/NCAS and E2+
  • Meets NENA Standards
  • Uses a familiar Windows interface
  • Provides a rich array of reports and audit trails
  • Offers a number of IP web enhancements to improve communications and efficiency
     

Additional Benefits

  • Offers NCAS Phase I and Phase II solutions
  • Meets J-STD-036 and E2+

More Information

Contact us today for additional details and specifics of 911 DBMS.

The Next Generation E9-1-1 GIS concept was discussed in the lead article of the November 2005 issue of Emergency Number Professional magazine. To view, click here.

The Graphic MSAG concept was discussed in the lead article of the July 2004 issue of Emergency Number Professional magazine. To view, click here.

 

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